How To Send In Ps4 For Repair
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2014-08-18,03:03 PM #i
Mechagnome
sending a ps4 back for repairs
not certain where this topic belongs simply im sure the mods will move it if need be.
over the terminal few months ive had some problems with my ps4 in the heart of playing games information technology goes back to the home screen then spits out the disc and the disc drive makes a grinding racket like its trying to read a disc thats not there. anyways i contacted ps back up and they send me some aircraft labels and told me i need to box it up and transport it too them and then i gotta buy a box BUT i dunno what size of box id need for information technology.
last month i called them and the issue was tempoarily fixed past rebuilding the database and was told that if that didnt ready the problem i could become a replacement sent out and id beable to exchange the sometime console for the new panel straight away merely this fourth dimension they told me i had to ship information technology dorsum to them to get it repaired.
anyone else the the Great britain had to send their ps4 dorsum to sony if so what size of box exercise i need to go? ( need to get it done asap then ill hopefully take information technology dorsum before Destiny is released )...
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2014-08-eighteen,03:10 PM #2
Originally Posted by Isoz
http://ps4daily.com/2013/06/full-pla...igh-res-photo/"Dimensions: 275×53×305 mm (width × pinnacle × length)"
So you need any box bigger than that.
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2014-08-18,03:38 PM #3
The Unstoppable Strength
If they sent yous a shipping label check to run into if it pays for packing also. I oasis't returned a PS4 just a lot of times a company will pay for your packing too. In that example you just take it to an authorized agent of any aircraft visitor they gave you a characterization for (FedEx/UPS/etc). Thats how it works in the US at least.
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2014-08-eighteen,03:43 PM #4
Awaited in Valhalla
I've got one that they refused to cover under warranty. It has some sort of cablevision or tape strip on the inside that rubs on the fan. According to them, it won't cause any damage to the fan or whatsoever it'south rubbing on, but it makes a hell of a racket. Sucks, don't want to open up it and ruin the warranty for any future bug, but hard to want to use it when information technology'south so noisy that I can't spotter movies or play games without turning the volume up to drown it out.
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2014-08-18,04:10 PM #5
Mechagnome
unfortunally the aircraft labels dont cover the packaging
Originally Posted past pacox
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2014-08-18,04:22 PM #6
Immortal
If you purchased it on a carte contact Visa or Mastercard and tell them the manufacturer isn't honoring the warranty. You'll go your money back for a new i. It's quick and painless, they usually just ask for a re-create of the receipt or your bank/carte du jour statement.
Originally Posted by Annoying
i7-4770k - GTX 780 Ti - 16GB DDR3 Ripjaws - (2) HyperX 120s / Vertex 3 120
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build pics
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2014-08-18,04:24 PM #7
Awaited in Valhalla
Hot damn. I'll have to encounter about that. Definitely purchased with a card.
Originally Posted by glo
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2014-08-twenty,12:52 PM #8
Mechagnome
i dunno if i should try telephone them again and see if theyd beable to send a box to me, i checked the price for the size of box i would need to fit my ps4 in and it was similar £35 O.o which is stupidly overpriced.
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2014-08-xx,01:16 PM #9
What the heck? 35£ for an empty box? Just get down to the closest supermarket and ask if they have an empty box, people come up into my piece of work and practise that all the time.
Originally Posted past Isoz
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2014-08-20,01:19 PM #10
Herald of the Titans
Don't you lot have the box it came in?
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2014-08-20,01:44 PM #11
Mechagnome
yea its stupid, asked the person if they were on drugs then walked out, i dont want a massive box else ill accept to put loads of buble wrap in it lol
Originally Posted by Kerdoz
yea i take the box it came in but i cant send that in the post itll become stolen lol cant trust anyone specally postal service men
Originally Posted by Ratyrel
Last edited by Isoz; 2022-08-twenty at 01:51 PM.
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2014-08-20,02:04 PM #12
Immortal
Merely take information technology to a local "pack and send" place and give them the PS4/shipping label. We have a business here that does that (it'south one of the FedEx/UPS drop-off places). They'll size a box and pack/transport it for you, and you tin insist on watching them box it upwards if you want. That'southward always what I practise when I have to ship something.
They charge a bit for that, of grade, only it'due south not that much. The one here charged similar....ten dollars last fourth dimension I had to exercise that. Worth it to me, because I suck at that sort of affair (I'd finish up shipping it in a milk box stuffed full of wadded-up newspapers with half a coil of tape on it or something).
I'm surprised they didn't just transport you an empty box, but that's Sony for you.
Last edited by Ciddy; 2022-08-20 at 02:09 PM.
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2014-08-20,02:33 PM #13
The Unstoppable Force
Originally Posted by Isoz
UPS information technology. If information technology comes up missing with UPS they volition have to replace or reimburse you for it.
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2014-08-20,02:41 PM #14
Banned
Uh, is this a serious thread?
What box size?
How virtually one that the console fits into?
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2014-08-xx,02:49 PM #15
Mechagnome
yea no shit merely seeing equally i didnt know the console Dimensions were its abit hard to say what box id need else going out to buy a box that might be mode to large or way to small-scale without taking the console to post office and trying to put in it the boxes at that place to run into if it fits
Originally Posted by Pull My Finger
so if you have zilch useful to share nearly the bailiwick please piss off thanks
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2014-08-20,03:21 PM #16
Titan
Wrap the original box with paper, information technology won't look equally bonny.
"In order to maintain a tolerant society, the club must exist intolerant of intolerance." Paradox of tolerance
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2014-08-twenty,06:07 PM #17
Banned
I actually take something ridiculously useful to share with you.
Originally Posted by Isoz
There'south this thing chosen a tape measure. Heck, you could even use a ruler. I'm tellin ya, it's pure magic, you lot can basically find out the length of things. Also width, even breadth. And information technology doesn't stop there: if you measure another matter and the numbers are almost the same, only a lilliputian bit more than, then the one affair fits into the other. You lot should bank check it out ...
Source: https://www.mmo-champion.com/threads/1575499-sending-a-ps4-back-for-repairs

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